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shipping & returns

shipping policy

Our shipping cost is FREE, we deliver in the US only. Shipping & Deliveries are received within  3-12 days through FedEx, UPS or USPS. (Reminder: shipping for all wigs refer to the lace front wig page). You will receive a shipment confirmation email and tracking number within 24-48 hours of your order being processed.

Processing occurs Monday- Friday. If you order on a Friday  your order 

Will be processed on the next business day which is a Monday

return & exchange policy

 

 

NO REFUNDS 

WE DO NOT ACCEPT CANCELED ORDER

NO EXCHANGES. ALL purchases that are made from NiahsHairWay are final 

RETURNS: If you have received the wrong item or missing an item please contact  niahshairway@gmail.com  within 48 hours PLEASE DO NOT OPEN, PLAY WITH OR INSTALL PROUCT. The items must be returned in its original condition including accessories . All items must be  unopened and unwashed . You must include all tags and receipt within 48 hours. If these steps are not followed, we can not continue with your return and will be denied.

WE ARE NOT RESPONSIBLE FOR INCORRECT ADDRESS 

Please double check your order and address before checking out.

Once we receive your returned package and the steps has been followed we will send you an email notifying you that we have received your returned package. We will also notify you of the approval or rejection.

Once your order has been shipped off we are  NOT RESPONSIBLE for any lost and/or stolen packages as they are out of our control. You would have to contact your carrier.

Please note NIahsHairWay is not responsible for incorrect bleached knots or lace damaged due to over processing

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