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FREQUENTLY ASKED QUESTIONS

  • How to care for virgin hair?
    -We suggest that you wash the hair 9-14 days with lukewarm water and moisturizing sulfate-free shampoo in warm water Co-washing is highly recommended to clean the hair and maintain its luster -We suggest washing your hair after swimming -Air dying the hair is best but you may blow dry the hair. -You should always protect your extensions from heat damage just like your own hair and place a heat protectant on your extensions -Wrap your hair with a scarf before you go to bed
  • How to comb the hair?
    Brush or comb through your hair with a wide-tooth comb or brush
  • Can the hair be dyed/bleached?
    Yes! Our virgin hair can be dyed or bleached to #27, we do suggest getting a professional opinion by an experienced colorist. All bleaching is done at the customer's own discretion and we cannot be held accountable if the results do not come out as intended
  • How long is shipping?
    Shipping Processing time: 1-3 days Shipping time: DHL/Fed Ex Shipping 2-7 days
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